At GRB Videography, we strive to provide a seamless shopping experience, ensuring your orders are processed and delivered efficiently. Please review our shipping and delivery policy below:
Processing Time
- Orders are processed within 1-3 business days after payment confirmation.
- Customized or made-to-order products may take additional processing time, which will be communicated during checkout.
Shipping Methods & Estimated Delivery Time
We offer the following shipping options:
| Shipping Method | Estimated Delivery Time | Cost |
|---|---|---|
| Standard Shipping | 5-10 business days | Based on location |
| Express Shipping | 2-5 business days | Additional charges apply |
| International Shipping | 7-15 business days | Varies by country |
- Delivery times are estimates and may vary due to unforeseen circumstances such as weather conditions, courier delays, or customs processing.
Shipping Charges
- Shipping costs are calculated at checkout based on the destination and shipping method chosen.
- Free shipping may be available on select products or promotional offers.
Order Tracking
- Once your order is shipped, you will receive a confirmation email with a tracking number.
- You can track your order through our Track Order page or the courier’s website.
International Shipping
- We ship to select international destinations.
- Customers are responsible for any customs duties, taxes, or import fees imposed by their country.
Delivery Issues
- If your order is delayed or missing, please contact us at [your email/contact details] with your order number.
- We are not responsible for incorrect shipping addresses provided at checkout. Please double-check your details before completing your order.
Returns & Refunds
- For information on returns and refunds, please refer to our Return & Refund Policy.
For any further questions, feel free to contact us at [your email/contact details].